You must be at least 18 years of age to book any service.

It is required that you pay for your session prior to it.  

Book your own sessions only.  Booking for someone else is not allowed.

Please wait at least one month between readings.

48 hours notice is required to reschedule or you will lose your paid session.

If you are more than 10 minutes late to your appointment you will be considered a no-show and lose your paid session.

Make sure you have a good phone connection and reception prior to your appointment.

I will not do your session while you are driving or riding in a car, you will lose your paid session.

Be sure you will be alone in the room and in a quiet place.

Set aside all other tasks so you can be completely present.

Ensure your space will remain quiet and distraction-free for the entire session.

Have a notepad and pen ready if you would like to take notes as post-session recaps are not included in the service.

You as the client are responsible for your own choices and interpretations of the spiritual guidance and insight offered.

Hello Divine Soul / Nikki Gross shall not be liable for any action or non-action taken by the client about the information presented during the session.

Any information presented in a session is not meant to replace any psychological, legal, medical, or other professional advice or services. 

I am not a fortune teller....sharing winning lotto numbers, who your enemies are or if someone is cheating on you are not the type of readings I do. I am, however, very happy to look at the energy of any type of relationship whether it's to your job, another person or a situation and share with you what I see.

I may not always get a direct answer to a question or give you the answer you want to hear.  I will, however, get as much information as possible to share with you in order to shed light on the situation you are asking about.

My role is to guide and support you on your journey, not make life choices for you or fix your problems. 

With regards to passed over loved ones...I will do my best to connect with them, but I can not control who will come through or if they will come through.

It is required you be alone in a quiet space where you will not be disturbed nor driving a car.

Refunds are not given for any session.  You are paying for my time to focus on you. I will give you my full attention and share with you what shows up to be looked at.​